The problem
Komatsu Australia had a WA900-8 full-life rebuild to deliver to a tight deadline and brought Port City in to add capacity. It was Australia's first certified Komatsu WA900-8 full-life rebuild.
Our projects
From major machine rebuilds to on-site fault finding and labour support. See how our team helps customers get the work done.
Featured rebuild
Komatsu WA900-8 full-life rebuild
Our team’s part in a certified full-life rebuild for Komatsu Australia, delivered in Gladstone to OEM standards.
- WA900-8
- Certified full-life rebuild
- Gladstone
- Where it was done
- OEM
- Standard delivered
- Primary
- Contractor status
What we did
Port City stepped up. Our team helped develop job-specific procedures, coordinated critical stages of the rebuild and worked to OEM standards, with a strong focus on safety, quality and the deadline.
The outcome
A successfully completed rebuild, delivered to the deadline. It helped establish Port City as a primary contractor for Komatsu's Gladstone operations, an ongoing relationship built on proven performance.
More of our work
More projects
Breakdown
A persistent fault, found in a couple of hours
A local customer had a skid steer with a persistent no-start fault that had been difficult to pin down. The next step on the table was to crane it onto a truck and send it to Townsville for specialist diagnostics, with all the downtime and freight that comes with that.
Word of mouth brought the customer to Port City. We sent one of our apprentices, backed by the knowledge and guidance of our senior technicians. He worked through the fault, found the cause and fixed it. Within a couple of hours the skid steer was running.
A difficult fault was solved on site by an apprentice with the right training and an experienced team behind him. We do not just employ skilled technicians. We develop them.
Return client
Komatsu Gladstone, delivering under pressure
Komatsu Gladstone came back to Port City for specialised mechanical work: a WA600 engine mid-life rebuild, a D61 engine mid-life rebuild and electrical harness repairs.
Christmas was close and the end of year deadlines were tight, so there was little room for delay. We took ownership of the work with one aim, to meet the dates without letting the standard of the repairs slip.
When the pressure is on, we find solutions, get the job done and stand behind the workmanship.
Labour hire
An extension of the customer's business
A customer secured a major contract and needed to scale up quickly, so Port City stepped in. Our fitters wore the customer's company uniforms, our field service vehicles were rebranded under their banner, and we started work as part of their team.
We put our own branding aside to help them build the workforce, capability and confidence to deliver a larger contract. The focus was a shared commitment to getting the job done.
We are here for more than filling a labour position: long term relationships, and backing customers when it matters, even when the name on the shirt is theirs.
Get in touch
Discuss your equipment
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